Refund policy

Refund & Return Policy

Thank you for shopping with us. We want you to be completely satisfied with your purchase. Please read our Refund & Return Policy carefully.

Returns

  • Items may be returned within 7/14/30 days of receiving your order.
  • To be eligible for a return, the item must be:
    • Unused and in the same condition as received
    • In the original packaging
    • Accompanied by proof of purchase or receipt

Non-Returnable Items

The following items cannot be returned:

  • Gift cards
  • Downloadable/software products
  • Personalized or custom-made items
  • Perishable goods (if applicable)

Refunds

  • Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.
  • If approved, the refund will be processed to your original payment method within 5–10 business days.

Exchanges

We only replace items if they are defective, damaged, or incorrect. If you need an exchange, please contact us with your order details.

Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
  • Shipping charges are non-refundable.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos and order details.

How to Start a Return

To initiate a return or refund request, please contact us at:

Late or Missing Refunds

If you haven’t received your refund yet:

  1. Check your bank account again
  2. Contact your credit card provider or bank
  3. If you still need help, contact us directly

Policy Updates

We reserve the right to update or modify this policy at any time without prior notice.